Book your Nairobi National Park safari through NairobiPark.org, then buy your personal park entry ticket separately through the official KWS/eCitizen system. If you’re visiting this page because you’ve made a tour booking and want urgent support or want to inquire about same-day/next-day booking, use our WhatsApp number; +254769103670.
NairobiPark helps arrange your safari vehicle with a professional driver-guide and assist to arrange your pickup and dropoff logistics. On the other hand, Kenya Wildlife Service handles official Nairobi National Park entry tickets, eCitizen payments, gate access, and park-entry support.
To request a safari, use the booking form below or email Bookings@NairobiPark.org. New bookings are handled by form or email so that your date, group size, pickup point, and tour request are recorded clearly. Unfortunately, we do not accept bookings by phone at this time.
- Primary booking email: Bookings@NairobiPark.org
- Tour options to pick: half-day safaris (4 to 5 hrs), 1-day safaris, group tours, JKIA layover safaris, combo tours, and custom Nairobi National Park requests.
You can make your Nairobi National Park safari booking by filling out the form below and you’ll get a response within a few hours.
Book the Safari First, Then Prepare Your KWS Entry Ticket
A Nairobi National Park safari booking consists of two parts: the guided safari service and the official KWS Nairobi National Park tickets.
| Step | Who handles it | What it includes |
|---|---|---|
| Safari booking | NairobiPark.org and its partners | Safari vehicle, driver-guide, pickup plan, route format, quote, and payment link |
| Park entry ticket | Kenya Wildlife Service / eCitizen | Personal guest entry ticket, official park access, ticket payment, and gate validation |
NairobiPark.org does not purchase Nairobi National Park entry tickets on behalf of guests. After your safari is confirmed, each guest should buy their own official KWS/eCitizen entry ticket before the tour date.
For current ticket categories, official ticket amounts, and detailed eCitizen steps, read the Nairobi National Park entry fees guide before purchasing your ticket.
If you already purchased your ticket, you can book your preferred Nairobi National Park tour that suits your timing such as afternoon or morning tours (half-day variation) or 1-day variation of either park-only safari or park safari combined with visits to nearby attractions in Karen and the larger Nairobi. In the booking process below, your first step is to select your tour option:
Choose the Nairobi National Park Safari You Want to Book
Use this page when you are ready to send a safari request. You can still leave some details tentative, such as your hotel name, pickup point, or exact travel date.
| Safari request | Best for |
|---|---|
| Private half-day safari | First-time visitors, families, couples, photographers, short Nairobi stays |
| 1-day safari (full day in the Park) | Visitors who want more time inside the park and a slower wildlife-viewing day |
| Group tour | Budget travelers who are flexible on timing and route |
| JKIA layover safari | Airport guests with enough time between flights |
| Nairobi National Park combo tour | Guests combining the park with Sheldrick, Giraffe Centre, Karen Blixen, or nearby attractions |
| Custom safari request | Birding, photography, accessibility needs, private groups, or wider Kenya safari planning |
Choose the option in the dropdown in the booking form in this page or in the specific tour pages. Add your preferred pickup time, number of people in your group, pickup location, photography interest, birding interest, or combo-tour request in the notes.
What NairobiPark.org Handles
NairobiPark.org helps with the safari service, not official KWS ticketing.
| NairobiPark.org booking support | What it means |
|---|---|
| Safari vehicle | Private vehicle unless you choose a group tour |
| Driver-guide | Professional English-speaking driver-guide for the safari |
| Pickup logistics | Nairobi hotel, residence, JKIA, Wilson Airport, or agreed meeting point |
| Route planning | Tour format matched to your pickup point, time available, and interests |
| Quote confirmation | We confirm availability and send the correct quote for your group |
| Payment link | Secure Pesapal payment link for card or M-Pesa payment |
| Driver assignment | Driver-guide details are shared after booking confirmation |
For private safaris, the route can be adjusted around your time, pickup point, and interests. For group tours, timing and routing are more fixed.
What the Kenya Wildlife Service Handles
Kenya Wildlife Service handles official park entry, tickets, eCitizen support, gate access, and official park matters.
Contact KWS directly for:
| KWS support topic | Contact KWS when you need help with |
|---|---|
| eCitizen ticket issues | Failed payment, wrong ticket, ticket not loading, refund guidance, or official ticket confirmation |
| Park entry support | Gate access, ticket validation, official entry requirements, or park access questions |
| Official approvals | School visits, filming, research, special access, or formal permissions |
| Official park contact | Direct Nairobi National Park or KWS administrative support |
KWS' customer service contacts including Toll Free: 0800 597 000, WhatsApp: +254 726 610509, and customerservice@kws.go.ke on its official Nairobi National Park and contact pages.
Before You Submit Your Safari Request
Send the details below so we can prepare a quote and confirm safari availability quickly.
| Detail | Why it helps |
|---|---|
| Tour type | There are 11 NNP-specific tour variations from the dropdown list on the booking form. Pick one or if unsure, choose Custom option. Most common/preferred include half-day, full-day, group, layover, combo, or custom |
| Tour date | Allows availability check |
| Number of adults and children | Helps quote the correct vehicle and group size. Pricing for tours vary by group sizes. |
| Children’s ages | Useful for family planning and attraction tickets. Kids aged 5 to 17 get discounted tour price ranging from 15 to 30% of the adult tour prices. KWS(for ticket fees) and Nairobi Park(for tour cost) excludes payment for kids under 5 years - they can join the tour for free. When making a booking, indicate ages of all the kids so we know which to exclude from pricing and which to include. |
| Pickup location | Indicate specific pickup location giving the name of the hotel to be picked, location of your Nairobi residence/AirBnb, or if being picked at the airport indicate whether it is Wilson or Jomo Kenyatta. If you don't know your pickup location yet, leave it blank or indicate 'don't know yet'. |
| Preferred pickup time (optional) | Helps match your safari to gate opening, flights, or other plans |
| Flight number (for layover tours) | Important for JKIA layover or airport pickup safaris |
| Special interests (optional) | Rhinos, lions, photography, birding, accessibility, or conservation |
| Combo request(optional) | Sheldrick, Giraffe Centre, Karen Blixen, Safari Walk, or other stops |
Book a Nairobi National Park Safari Below
Use the form below to request your Nairobi National Park safari.
Prefer email? Write to Bookings@NairobiPark.org with your date, group size, preferred tour, pickup point, and any special requests.
What Happens After You Submit ?
After you submit your Nairobi National Park safari request, we check availability, confirm the correct tour format, and send a quote for your group.
| Step | What happens |
|---|---|
| 1. Request received | We review your date, group size, pickup point, and tour type |
| 2. Availability check | We confirm whether a vehicle and driver-guide are available |
| 3. Quote sent | You receive the correct quote for your group and tour format |
| 4. Payment link shared | Once you confirm, we send a secure Pesapal payment link to confirm your tour booking with a 50% deposit |
| 5. Driver details shared | Driver-guide contact details and vehicle details including vehicle image are shared after booking confirmation |
| 6. Entry ticket reminder | Each guest buys their own KWS/eCitizen entry ticket before the safari |
If your safari is confirmed but you have not received driver details by 6PM of the day before your tour, contact us immediately via +254769103670 or using the booking email (bookings@nairobipark.org).
What Is Usually Included?
A NairobiPark. safari booking usually covers the guided safari service and logistics.
| Usually included | Notes |
|---|---|
| Safari vehicle | Private unless you choose a group tour |
| Professional driver-guide | English-speaking driver-guide |
| Fuel | Included for the agreed Nairobi National Park safari route |
| Vehicle insurance | Included in the safari service |
| Nairobi pickup and drop-off | Included for standard Nairobi pickup areas unless stated otherwise |
| Drinking water | Usually provided during the safari |
| Driver and vehicle park entry | Covered as part of the safari service |
Your quote will confirm the exact inclusions for your tour.
What Is Usually Excluded?
Guest park entry tickets are usually separate from your safari booking.
| Usually excluded | Where to handle it |
|---|---|
| Personal KWS park entry ticket | Buy directly through KWS/eCitizen |
| Meals and snacks | Bring your own or request advice before booking |
| Tips | Optional and paid directly by the guest |
| External attraction tickets | Buy from the official attraction or pay as instructed by that attraction |
| Personal travel insurance | Arrange separately |
| Non-standard transfers | Extra pickup or drop-off distance may attract a transfer fee |
For current Nairobi National Park ticket categories and payment guidance, use the dedicated KWS entry tickets page for details on how to purchase your Nairobi National Park ticket.
Same-Day and Short-Notice Safari Bookings
Book at least one day in advance when possible, especially for early morning safaris.
Same-day Nairobi National Park safari requests may be possible, but they are not guaranteed. Vehicle availability, driver-guide scheduling, pickup logistics, and park-entry planning are easier to confirm when the request is sent early.
For tours taking place within the next 24 hours, full payment may be required at the time of booking. For advance bookings, a deposit may be used to confirm the safari, with the balance payable before or on the tour date.
Early morning safaris should be requested as early as possible because many guests prefer to arrive near gate opening for better wildlife viewing.
Payment and Confirmation Notes
Safari payments are made after availability and quote confirmation.
NairobiPark.org or its partners normally send a secure Pesapal payment link after confirming availability. The payment link supports card and M-Pesa payments.
| Booking situation | Payment note |
|---|---|
| Advance booking | 50% deposit required to confirm the safari, with balance due before the tour date |
| Within 24 hours | Full payment may be required |
| Group tour | Confirmation depends on minimum group size and availability |
| Custom request | Quote may vary depending on route, pickup point, and add-ons |
| Outside Nairobi pickup/drop-off | Additional transfer fee may apply |
Do not send payment before the safari format, date, and quote are confirmed.
Pickup and Gate Planning
Your pickup point affects the best gate and safari timing.
| Pickup situation | Planning note |
|---|---|
| Nairobi hotel or residence | Main Gate / Langata Road is commonly used |
| JKIA pickup | East Gate may be more convenient from the airport side |
| Wilson Airport pickup | Gate choice depends on timing and route |
| Uber/taxi to meet guide | Use the agreed meeting point shared during booking |
| Pickup point unknown | Leave it blank or note that it will be confirmed later |
If you are buying your own KWS/eCitizen ticket, follow the gate guidance given after your safari plan is confirmed. For detailed ticket steps, use the Nairobi National Park entrance tickets guide.
Important KWS/eCitizen Ticket Reminder
Each guest must buy their own official Nairobi National Park entry ticket before the safari date.
When buying your ticket through KWS/eCitizen, remember these booking-specific points:
| Ticket point | What to do |
|---|---|
| Guest ticket | Buy your own personal park entry ticket |
| Vehicle payment | Select “No” if you have booked a tour at Nairobi Park as vehicle and driver entry fee is included in all the safari packages. y |
| Ticket and ID | Carry your digital ticket and passport or ID on the safari day. A QR code is required/scanned when entering the Park. You can have a printed or a soft copy on your phone. |
| Ticket support | Contact KWS directly for official ticket or payment issues |
| Fee details | Use the dedicated entry-fees page for current ticket categories and guidance |
NairobiPark.org can help with the safari vehicle, guide, pickup, and tour format. KWS manages the official park-entry ticket system.
KWS Contacts for Official Nairobi National Park Support
Contact Kenya Wildlife Service for official Nairobi National Park ticketing, gate, eCitizen, school visit, filming, research, or park-administration support.
| Official support need | Best contact |
|---|---|
| eCitizen ticket problem | KWS customer service |
| Official park entry issue | KWS customer service or park contact |
| School visit or official approval | KWS |
| Filming, research, or formal permission | KWS |
| Official Nairobi National Park contact | KWS |
KWS customer service contacts:
Toll Free: 0800 597 000
WhatsApp: +254 726 610509
Email: customerservice@kws.go.ke
General KWS email: kws@kws.go.ke
KWS Headquarters: P.O. Box 40241 - 00100, Nairobi, Kenya
For safari booking with NairobiPark.org, use the form on this page or email Bookings@NairobiPark.org.
Nearby Attraction Tickets for Combo Tours
Some Nairobi combo-tour attractions require separate tickets or direct booking.
If your Nairobi National Park safari includes a nearby attraction, confirm ticket rules before the tour date.
| Attraction | Ticket note |
|---|---|
| Sheldrick Wildlife Trust Elephant Orphanage | Advance booking is usually required directly through Sheldrick |
| Giraffe Centre | Payment is usually handled by the attraction |
| Karen Blixen Museum | Payment is usually handled by the attraction |
| Nairobi Safari Walk | Check official KWS/eCitizen requirements |
| Nairobi Animal Orphanage | Check official KWS/eCitizen requirements |
NairobiPark.org does not normally purchase separate attraction tickets on behalf of guests unless your quote clearly states otherwise. Guests should follow the official booking or payment process for each attraction.
For full combo-tour planning, use the Nairobi National Park combo tours guide.
Useful Planning Links Before You Book
| Planning need | Recommended page |
|---|---|
| Compare all safari options | Nairobi National Park safaris |
| Short morning or afternoon tour | Half-day Nairobi National Park tour |
| Longer wildlife day | 1-day Nairobi National Park tour |
| Shared safari option | Nairobi National Park group tours |
| Park plus Sheldrick or Giraffe Centre | Nairobi National Park combo tours |
| Ticket categories and eCitizen help | Nairobi National Park entry fees |
| First-time visitor planning | How to visit Nairobi National Park |
| Wildlife expectations | Animals at Nairobi National Park |
| Responsible visitor guidance | Nairobi National Park rules |
FAQs About Booking a Nairobi National Park Safari
How do I book a Nairobi National Park safari?
Book a Nairobi National Park safari by using the booking form on this page or emailing Bookings@NairobiPark.org.
Send your preferred date, number of guests, tour type, pickup point, and any special requests.
Can I book a Nairobi National Park safari by phone?
New safari bookings are handled by form or email so that all booking details are recorded clearly.
Phone or WhatsApp may be used later for pickup coordination after the booking is confirmed.
Does NairobiPark.org buy my park entry ticket?
No. NairobiPark.org does not buy personal KWS park entry tickets for guests.
Each guest should buy their own official Nairobi National Park entry ticket through KWS/eCitizen before the safari date. For ticket categories and payment guidance, use the Nairobi National Park entry fees page.
Should I pay for vehicle entry on eCitizen?
If you booked a guided NairobiPark.org safari, select “No” when eCitizen asks whether you are paying for a vehicle.
Your safari booking already covers the driver and vehicle entry unless your quote states otherwise.
What safari options can I request?
You can request a private half-day safari, full-day safari, group tour, JKIA layover safari, combo tour, or custom Nairobi National Park safari.
Use the notes field for flight details, children’s ages, photography interest, birding interest, accessibility needs, or nearby attraction requests.
Can I book a same-day Nairobi National Park safari?
Same-day bookings may be possible but are not guaranteed.
Early morning safaris are especially difficult to confirm at short notice because vehicles, driver-guides, pickup logistics, and entry-ticket preparation need to be arranged in advance.
When will I receive my driver details?
Driver-guide and vehicle details are shared after your booking is confirmed.
For next-day safaris, contact NairobiPark.org immediately if you have paid and have not received driver details by the evening before your tour.
Who do I contact for KWS ticket problems?
Contact Kenya Wildlife Service directly for eCitizen ticket problems, gate access issues, official park-entry support, school visits, filming, research, or official approvals.
NairobiPark.org helps with safari booking and logistics, while KWS manages official park entry and ticketing.
Which gate should I select for Nairobi National Park?
Gate choice depends on your pickup point and safari plan.
Main Gate / Langata Road is commonly used for Nairobi hotel or city pickups. East Gate may be more convenient for some JKIA pickups. Confirm your gate after your safari route and pickup point are agreed.
Are Nairobi National Park entry fees included in the safari booking?
Guest entry fees are usually not included unless your quote clearly says otherwise.
Your safari-service quote usually covers the vehicle, guide, fuel, and logistics. Personal park entry tickets are bought separately through KWS/eCitizen.
Ready to book your Nairobi National Park safari?
Send your request with your date, group size, preferred tour type, and pickup point. NairobiPark.org will check availability, confirm the correct safari format, and send your quote.
Booking email: Bookings@NairobiPark.org